Troubleshoot

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1. I finished the course but I didn't get my certificate.

2. My partner and I are in separate locations. How can we take this course?

3. I'm stuck, I cannot move to the next module. Help.

1. I finished the course but I didn't get my certificate.

Certificates are issued automatically*

*This applies to ALL States except, Texas & Utah

  1. Go to the very end -left column (See image below).

2. Click on Certificate of Completion
3. Fill out the form (both names)
4. Click ‘download’

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2. My partner and I are in separate locations.
How can we take this course?

Good news!

You can take this course simultaneously*
*(Applicable to premarital courses only)
Just watch this short video tutorial to make sure to do it right.
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3. I'm stuck, I can't move to the next module. Help!

The platform will prevent your for moving forward only if there is a video or activity that has not been completed. Look for a red dot 🔴 and complete that lesson until you see a check mark ☑. We have a short video tutorial for you.

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